Contact information

CONTACT & CUSTOMER COMMUNICATIONS POLICY

The Boss Babe & Co. LLC, DBA Boss Babe & Co.

The Boss Babe & Co. LLC ("Company," "we," "our," or "us") provides customer support through the communication methods listed below. By contacting the Company, you consent to receive communications related to your order, account, returns, refunds, customer service inquiries, and other business-related matters through these channels.

Official Customer Support Channels

Email Support
support@thebossbabeco.com

For return requests, customers should use the following subject line:

RETURN REQUEST – Order #________

To ensure timely processing, customers should include:

  • Full Name
  • Order Number
  • Email Address Associated with the Order
  • Description of the Request
  • Supporting Documentation or Photographs, if applicable

Text Message Support

24-Hour Text Support
(321) 241-0427

Text messaging services are provided for customer convenience. Submission of a text message does not guarantee immediate review, approval, resolution, or response. Response times may vary based on inquiry volume, business operations, and holidays.

Message and data rates may apply based on the customer's wireless carrier plan.

Telephone Support

Customer Service Telephone Number
(888) 774-7138

Support Hours
Monday through Sunday
8:00 AM – 8:00 PM

Call availability may be limited during holidays, system outages, severe weather events, promotional periods, or other circumstances beyond the Company's control.

Response Times

While The Boss Babe & Co. LLC strives to respond promptly to all inquiries, response times are estimates only and are not guaranteed.

The Company reserves the right to prioritize communications based upon order status, return deadlines, account security concerns, legal obligations, and business necessity.

Customer Responsibility

Customers are responsible for ensuring that all contact information provided to the Company is accurate and current.

The Company shall not be responsible for delayed, undelivered, blocked, filtered, or misdirected communications resulting from inaccurate contact information, spam filtering, carrier issues, technical failures, or circumstances beyond the Company's reasonable control.

Electronic Communications Consent

By placing an order with The Boss Babe & Co. LLC, customers consent to receive communications electronically, including but not limited to:

  • Order Confirmations
  • Shipping Notifications
  • Return and Refund Updates
  • Customer Service Responses
  • Account Notifications
  • Policy Updates
  • Legal Notices

Electronic communications shall satisfy any legal requirement that such communications be made in writing.

Abuse of Communication Channels

The Company reserves the right to restrict, suspend, or terminate communications with any individual who engages in abusive, threatening, harassing, fraudulent, unlawful, defamatory, discriminatory, or inappropriate conduct toward Company representatives.

Such actions shall not affect any rights or obligations arising from completed transactions.

Policy Modifications

The Boss Babe & Co. LLC reserves the right to modify, amend, or update this Contact & Customer Communications Policy at any time without prior notice. Any modifications shall become effective immediately upon publication on the Company's website.

Last Updated: June 7, 2026

The Boss Babe & Co. LLC
DBA Boss Babe & Co.